System Support

National Certificate System Support Courses

 

Qualification ID: 48573
Course name: MCSE Server Infrastructure
Duration: 5 weeks
Level: Level 5
Unit Standards - SAQA: 147

This course is delivered by 2KO Africa nationally and internationally and is SAQA certified
 

Exit Level outcomes:
Use a logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day-to day operations of a department in an organisation
Understand the role of technology in the business context
Demonstrate basic application support skills
Demonstrate operating system support skills
Demonstrate network support skills
Relate business problems and information technology solutions
Demonstrate appropriate technical reporting skills
Demonstrate appropriate customer care in the context of IT Support
Function appropriately in a change management process within a support team
Demonstrate hardware support skills for server computers.
Demonstrate an understanding of System Support contextualised within a selected work area
Course runs within a virtual environment

The Microsoft Certified Solutions Expert (MCSE): Server Infrastructure certification validates that you have the skills needed to run a highly efficient and modern data center, with expertise in identity management, systems management, virtualization, storage, and networking.
Earning an MCSE: Server Infrastructure certification will qualify you for such jobs as computer support specialist and information security analyst.
To develop learners with the requisite competencies against the skills profile for the systems support career path.

Course Outlines:
The Microsoft Certified Solutions Expert (MCSE): Server
Infrastructure certification validates that you have the skills needed to run a highly efficient and modern data center, with expertise in identity management, systems management, virtualization, storage, and networking.

Modules:
Installing and Configuring Windows Server 2012 (70-410)
Administering Windows Server 2012 (70-411)
Configuring Advanced Windows Server 2012 Services (70-412)
Designing and Implementing a Server Infrastructure (70-413)
Implementing an Advanced Server Infrastructure (70-414)

Course Pre Requisites:
It is assumed that the learner must be competent in skills gained at the further education and training band.
A learning assumption of this qualification is foundation skills in English and Mathematics at NQF level 4.
Further learning assumes is the ability to use a personal computer competently
The assumed learning can be acquired in the traditional way of formal study as well as in the workplace

 

2KO Africa offers IT consulting, technical IT services and top-of-the-range IT training on multiple platforms. Our best-of-breed computer courses are presented as instructor led classes or as online internet-based elearning, plus we offer SAQA certified training anywhere in Malawi.